Our Services

Services offered include:

  • Charge entry and claim submission
  • Insurance payment posting
  • Denial management
  • Patient statements
  • Full-time coverage for patient Q&A
  • Physician credentialing
  • Local mail pick-up, reports delivery
  • Methodical A/R follow-up
  • Reporting

Current Topics

We maintain education and awareness on topics affecting you, including:
  1. coding standards
  2. contracting & credentialing
  3. MyCare Ohio
  4. value-based reimbursement
  5. software hosting
  6. 'the cloud'
  7. PQRS best practice controls
  8. fraud prevention
  9. electronic claims processing
  10. data security
  11. EDI Clearinghouses
  12. Meaningful Use
  13. CMS.gov
  14. HIPPA compliance
  15. behavioral health & addiction treatment services
  16. Ohio BH Redesign


"Custom Billing has adapted with me as I'm phasing in an EMR and needed to change practice management systems.  Their willingness to learn and ability to verify that checks and balances are in place, has let me focus on my patients and helped me make these significant changes without any disruption in the back office.  I am very pleased with their service."  _Canton, OH Internal Medicine physician

99% Clean Claims status!  Custom Billing Service achieved TriZetto / GatewayEDI's 99 Percent Club with outstanding performance enabling 99% of claims submitted to Gateway EDI to process ERROR FREE!!!  "You have achieved the Gold Standard of Revenue Cycle for Medical Practices", states Kelly Triska, Executive Vice President, Client Services